Help Topic
What should I do if the Goodreads iPhone app crashes?
If the Goodreads iPhone app crashes (closes unexpectedly), we'd greatly appreciate it if you could send us your crash logs. These will help us find the problem and fix it.
How to get your crash logs:
1. Sync your iPhone
2. Browse to the following folders. DEVICE_NAME indicates the name of your iPhone as shown in iTunes.
Mac OS X:
/Users/<your_user>/Library/Logs/CrashReporter/MobileDevice/<DEVICE_NAME>
Windows XP:
C:\Documents and Settings\Application Data\Apple computer\Logs\CrashReporter\
Windows Vista:
C:\Users\AppData\Roaming\Apple computer\Logs\CrashReporter\MobileDevice\
3. Each log file will begin with the name of the application. Create a zip file including all the log files related to Goodreads, and email it to support@goodreads.com. (To create a zip file on the Mac: Control-click -> Compress; on Windows: Right-click -> WinZip.)
